Terms of service

Terms of Service
Terms of Service
By using this website and placing an order, you agree to the following Terms of Service.
1. General Use
•    This website is operated for the purpose of selling pet-related products and related goods.
•    By accessing the site, you confirm that you are at least the age of majority in your place of residence or have permission from a parent or guardian.
•    You agree not to use the website for any unlawful or unauthorized purpose.
2. Product Information
•    We aim to ensure all product descriptions, images, and prices are as accurate as possible.
•    However, slight variations may occur, including color appearance, sizing, and packaging.
•    We reserve the right to correct errors, inaccuracies, or omissions at any time without prior notice.
3. Orders
•    All orders are subject to acceptance and availability.
•    We reserve the right to refuse or cancel any order for any reason, including suspected fraud, pricing errors, or stock issues.
•    If payment has already been taken for a cancelled order, a refund will be issued.
4. Pricing and Payment
•    All prices displayed are listed in the currency shown on the website.
•    Payment must be received in full before an order is processed and shipped.
•    We reserve the right to change prices at any time without notice.
5. Shipping
•    Delivery times are estimates only and may vary due to courier delays, customs, or other factors outside our control.
•    Customers are responsible for providing accurate shipping information.
•    We are not responsible for orders lost due to incorrect address details provided at checkout.
6. Returns and Refunds
•    Returns and refunds are handled in accordance with our Refund Policy.
•    By placing an order, you agree to the conditions outlined in that policy.
7. Intellectual Property
•    All content on this website, including text, branding, graphics, logos, and product images, is the property of the store or its licensors.
•    No content may be copied, reproduced, or used without prior written permission.
8. Limitation of Liability
•    To the fullest extent permitted by law, we are not liable for any indirect, incidental, or consequential damages arising from the use of our website or products.
•    Nothing in these terms excludes rights that cannot be excluded under applicable consumer law.
9. Pet Safety and Product Use
•    Customers are responsible for using products appropriately and supervising pets during use where necessary.
•    Always check product suitability based on your pet’s size, behavior, and needs.
•    We are not responsible for misuse, improper use, or failure to supervise pets.
10. Privacy
•    Personal information submitted through the store is handled in accordance with our Privacy Policy.
•    By using the site, you consent to the collection and use of information needed to process orders and provide services.
11. Changes to These Terms
•    We reserve the right to update or modify these Terms of Service at any time.
•    Continued use of the website after changes are posted constitutes acceptance of those changes.
12. Contact
For questions about these Terms of Service or our Refund Policy, please contact our customer support team through the contact information listed on the website.